Customer Service
How do your sizes run?
Please refer to our Size Guide, to ensure that you purchase the correct dress for your little one.
Can I get custom sizes?
Yes, you can provide your measurements and we will tailor the dress accordingly. Please ensure they are accurate, as we are not responsible for incorrect measurements.
What measurements do you need for this dress?
We need chest ( all around and measured just from the armpits) and length of the dress you want (from shoulder to hem)
Should I pay any extra fee for custom sizes?
No, we do not charge any extra fee for custom sizes
Are the dresses ready or do you start sewing when you get the order?
We start sewing, when we get the order, because every dress might be unique according to measurements or small modification requests.
How long does it take to sew a dress?
Normally it takes approximately a week to sew a dress. However in busy times, like Halloween, Christmas or Wedding seasons, it make take more than a week due to the waiting orders.
Do you have rush service?
Yes we do at additional cost. Please see our shipping policy for rates.