Shipping policy
Shipping Policy
1. Company Information
Company Name: Hande Çavaş (Sole Proprietorship)
Address: Dumlupınar Mahallesi, Yumurtacı Abdibey Cad. Concord İstanbul A Blok No: 17/A Daire: 10, Kadıköy, Istanbul, Turkey
Tax Office: Göztepe
Tax Number (T.C. Kimlik No): 41215657696
Website: https://handyybaby.com
Email: info@handyybaby.com
Phone: +90 532 710 84 43
2. Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will begin processing on the next business day.
3. Shipping Methods & Delivery Times
| Destination | Carrier | Service Level | Estimated Delivery Time¹ |
|---|---|---|---|
| Domestic (Turkey) | PTT / Yurtiçi Kargo | Standard | 7–10 business days |
| International | DHL / UPS / FedEx | Economy | 10–14 business days |
| Express (where available) | 5–7 business days |
¹ Delivery times are estimates and begin from the date your order is shipped, not the date it is placed.
4. Shipping Rates
International: Calculated at checkout based on weight, dimensions, and destination.
5. Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number and a link to track your package.
You can also log in to your account on our website to view current order status.
6. Customs, Duties & Taxes
International shipments may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient.
Please check with your local customs office for details on potential charges before placing your order.
7. Delays & Exceptions
Transit times may be extended due to factors beyond our control, such as customs inspections, extreme weather, or carrier disruptions.
In case of significant delay, we will notify you via email and work with the carrier to resolve the issue.
8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 14 days of the estimated delivery date:
Email: info@handyybaby.com
Phone: +90 532 710 84 43
We will initiate an investigation with the carrier and arrange for a replacement or refund as appropriate.
9. Contact Us
For any questions or concerns regarding shipping, please reach out:
Email: info@handyybaby.com
Phone: +90 532 710 84 43
Thank you for shopping with HandyyBaby! We’re committed to delivering your orders safely and on time.
